Churn
 management

Churn happens. But with UniBee, you don’t have to watch helplessly as customers walk away. Imagine knowing exactly who’s about to cancel – and having the perfect offer ready to change their mind.

Our smart churn management works quietly in the background, spotting unhappy customers before they quit and reaching out with just the right incentive to stay. It’s like having a sixth sense for customer retention.

Stop the leaks. Keep the revenue. Grow smarter.

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Identify at-risk customers

Understanding which customers are likely to churn is the first step in managing churn effectively. Our advanced analytics tools help you pinpoint at-risk customers by analyzing usage patterns, feedback, and engagement metrics.

Capture your share 
of the market

Identify growth opportunities, understand customer needs, and effectively market your products or services. With a targeted approach, you can attract more customers by tailoring pricing to your ideal customers.

Implement retention strategies

Once you’ve identified at-risk customers, implementing targeted retention strategies is crucial. UniBee enables you to leverage trigger emails, instant notifications, and personalized recommendations to address customer concerns effectively. With our platform, you can create automated retention email flows and seamlessly integrate with marketing tools using webhooks.

software build for and trusted by SAAS businesses

Highlighted Features

Customisable Billing Models

Recurring, one-time, usage-based, and more. Build on top of UniBee according to your own needs.

International Business Structure

Build up different invoicing templates for your subsidiaries. Manage your global audience in one billing system.

Revenue Analytics

Get real-time reports of your revenue and user growth trends with our Analytics Dashboard.

Multiple Payment Gateways

Accelerate your growth by leveraging multiple payment gateways that cover regional and global markets.

Support Crypto

Revolutionize payment methods, go Crypto! Popular cryptocurrencies are all supported in UniBee.

Automated Invoicing

Streamline your billing with automated, accurate invoicing and notification system.

Navigating Customer Churn: From Challenge to Opportunity

Of course, customer churn is an unavoidable part of doing any business. But what if you didn’t have to simply observe customers departing? With UniBee, you gain the chance to anticipate who might be considering an exit and, crucially, to have the perfect intervention ready to change their decision.

UniBee’s churn management system operates discreetly in the background, flawlessly pinpointing those customers at risk of churning before they really make the move for it. It then automatically extends a hand, offering precisely the right incentive to encourage their continued loyalty. Imagine possessing an almost innate understanding of customer retention – a true sixth sense, if you will – enabling you to act effectively and at the most opportune moment.

This forward-thinking approach empowers you to effectively seal those revenue leaks, maintain a consistent income stream, and cultivate a more astute, enduring growth trajectory for your enterprise.

Stemming the Tide: Churn Management That Delivers Real Results

Customer attrition isn’t just a dent in your financial statements; it actively undermines your potential for expansion. Yet, what if you could foresee a customer’s impending departure and prevent it entirely? That’s the killer feature of smart churn management.

At UniBee, we perfectly understand the frustration that customer churn can evoke in you. You spend lots of time, energy, and resources into attracting new clients, only to witness them eventually slip away. Our systematic approach revolves around retention strategies that genuinely work, helping you not only retain a larger portion of your existing customer base but also foster sustainable business growth.

The Hidden Costs of Customer Attrition

Each customer who wants to become un-customed takes a slice of your revenue with them – it is not what you want, right? For SaaS and subscription-based companies (the types of businesses we cherish the most), customer loss extends beyond a single payment; it signifies at least months of potential income that simply vanishes. To deal with this issue, you then face additional expenditures to acquire new customers to replace those who’ve left – a cycle that can get you into a real Groundhog Day situation.

However, there’s encouraging news: with the appropriate churn management framework in place, you can significantly mitigate these losses. By recognizing early indicators – such as a noticeable decline in product engagement or a pattern of missed payments – you can take decisive action before it’s too late to alter the outcome.

How UniBee Helps You to Retain Your Clientele

Rather than merely reacting to customer churn after it occurs, our software enables you to proactively stay ahead of the curve. Here’s a closer look at how we assist you in retaining your valuable customers:

Forecasting Risk Before It’s Too Late

Our sophisticated system meticulously monitors how customers interact with your product, highlighting those who might be on the brink of churning. Perhaps their login frequency has decreased, or they haven’t utilized key features recently. These seemingly minor cues accumulate, and identifying them early provides you with the opportunity for immediate intervention.

Tailored Retention That Yields Outcomes

Generic ‘We miss you’ messages rarely hit the mark. That’s why UniBee empowers you to effectively customize your retention approach. Whether it involves some kind of a special offer, initiating a personal check-in from your professional manager, or providing a guided feature showcase, you can experiment with what truly resonates with your customers and then automate these successful strategies for maximum impact.

Converting Insights into Actionable Strategies

By observing which strategies prove most effective in reducing churn, you can continuously refine and enhance your methodology over time. Instead of relying on conjecture, you’ll gain clear, data-driven understanding of what genuinely keeps your customers engaged – and what doesn’t.

Who Benefits Most from UniBee’s Churn Management System?

Short answer: You! Long answer: Everybody, You included! But seriously, while any business can experience customer attrition, we’ve observed the most substantial positive impact for:

  • SaaS companies operating with recurring revenue models.
  • Subscription services actively seeking to elevate their customer retention rates.
  • E-commerce brands that incorporate membership programs.

Ready to Cultivate Lasting Customer Relationships and Get Rid of Additional Churn?

So it seems churn doesn’t have to be an inevitable aspect of your business. With UniBee, you acquire the tools and insights to significantly lower your churn rate, recoup lost revenue, and foster stronger, more enduring relationships with your customers. The most compelling aspect? You can begin to witness tangible results remarkably swiftly.

Experience UniBee today – it’s about concrete outcomes, without the inherent risk.

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Success stories

UniBee helps SaaS businesses thrive - see how our clients manage their recurring billing effectively!

See how Nodemaven optimized its billing systems, tracked revenue growth and customized UniBee to fit their needs. All this was made possible thanks to the freedom of open-source projects.

An interview with Nodemaven CEO, Stan Sadokov.

Manage your global user base in one billing system.

Join other SMBs and enterprises that are already using UniBee to optimize their billing solutions.